At Mona Utility, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. By using our site, you agree to the terms outlined below.
Information We Collect
We may collect personal information when you interact with our website, such as:
- Name
- Email address
- Phone number
- Shipping address
- Order details
We do not store or process any payment card information as our payment method is Cash on Delivery only.
How We Use Your Information
The information we collect is used to:
- Process and deliver your orders
- Provide customer support
- Improve our products and services
- Communicate with you about promotions, updates, and offers (if you have opted in)
Sharing of Information
Mona Utility does not sell, rent, or trade your personal information. We may share data only with trusted service providers who help us operate our website and fulfill your orders, and only as necessary.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of data transmission over the internet is completely secure.
Cookies and Tracking
Our website may use cookies to improve your browsing experience and analyze site traffic.
Your Rights and Opt-Out Instructions
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Opt-out of receiving marketing emails at any time by contacting us at [email protected]
If you wish to opt out of promotional emails or request data deletion, please email us with the subject line “Opt-Out Request” or “Data Deletion Request”.
International Users
Since Mona Utility operates worldwide, your information may be transferred and processed outside your country of residence. By using our services, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page with a revised effective date.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]